Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at mannmapparel@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mannmapparel@gmail.com. 


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at mannmapparel@gmail.com.


Return & Refund Policy

At MANNM, we take pride in creating premium apparel inspired by original artwork. We want you to be completely satisfied with your purchase.

 

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, items must:

  • Be unworn, unwashed, and unused.
  • Have all original tags attached.
  • Be returned in their original packaging.
  • Be free from stains, odors, or damage.

Items that do not meet these conditions may not be eligible for a refund.

 

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Final sale or clearance items
  • Customized or personalized products
  • Items that have been worn, washed, altered, or damaged after delivery

 

Exchanges

If you received the wrong size or a defective item, please contact us within 7 days of delivery.

Exchanges are subject to product availability.

 

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please email us within 7 days of receiving your package.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

Email:
mannmapparel@gmail.com

 

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

 

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was sent.
  • The item arrived damaged or defective.
  • The error was made by MANNM.

We recommend using a trackable shipping service, as MANNM is not responsible for lost return shipments.

 

Order Cancellations

Orders may be cancelled only before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled and must follow our return process.

 

Contact Us

If you have any questions regarding returns or refunds, please contact us:

MANNM
Email: mannmapparel@gmail.com